Shopify theme setup and customization / product filtering / customer accounts / multi-language setup / customer reviews / payment integration with Paysera / shipping system setup with Venipack / email marketing automation / SEO setup / loyalty program integration / product advisor quiz
Qpet.lv is a bold new brand launching in the Latvian pet care market. As a completely new business, Qpet needed more than just an e-commerce store—it required a full digital presence that would establish credibility, connect with pet owners, and support long-term growth.
With no existing website or brand infrastructure, every aspect of the user journey had to be crafted from the ground up—from defining the visual identity to shaping the customer experience. The goal was to build something that not only looked great but also functioned flawlessly across devices, languages, and customer needs.
The result is a fully tailored e-commerce platform built to scale—equipped with the right tools to guide first-time visitors, convert them into loyal customers, and grow a strong online community around the Qpet brand.
The client’s goal was to launch a modern, high-performing online store that would serve as the foundation of a completely new pet care brand in Latvia. More than just an e-commerce site, the vision was to create an experience that felt warm, helpful, and trustworthy—a destination where pet owners could easily find the right products for their furry companions and feel confident returning again and again.
With no existing infrastructure or brand presence, we had a unique opportunity to build everything from the ground up—from the technical architecture to the brand’s digital personality. Every element of the website was thoughtfully aligned with Qpet’s core values: simplicity, personalization, and long-term customer loyalty.
While the site was based on a premium Shopify theme, it required extensive customization to match Qpet’s unique branding and provide all the essential features needed for a new e-commerce business.
The result is a clean, modern, and easy-to-use website that delivers a smooth shopping experience across devices. The site is fully responsive, multilingual (Latvian and English), and optimized for both usability and long-term growth.
To support conversion and customer engagement, we implemented a wide range of features, including an interactive product quiz to guide users to the right products, a secure payment and shipping setup, and automated email flows for onboarding and cart recovery.
We also integrated a loyalty program to encourage repeat purchases, a review system to build trust, and an easy filtering and search system that helps customers quickly find the products they’re looking for. Everything was designed with SEO best practices in mind, ensuring strong search visibility from launch.
We developed a custom product quiz to help guide shoppers through product discovery based on their pet’s size, age, and needs.
This enhances personalization and helps users find the right fit quickly.
To better serve their local audience, we implemented a seamless dual-language solution (Latvian and English), allowing users to switch languages easily without disrupting the shopping experience.
We were able to include multiple languages into loyalty program and quiz.
We set up payment integration with Paysera that allows customers to pay securely with their credit cards, and delivery integration with the trusted parcel delivery company – Venipack.
This makes the checkout process smoother and faster for customers, and order fulfillment easier for Qpet staff.
To encourage long-term customer engagement, we set up a points-based loyalty system.
Customers can earn rewards for purchases, referrals, and more—turning one-time buyers into loyal fans.
We’re here to help you launch, grow, and optimize your Shopify store.
At Studio Vestus, we craft high-converting Shopify stores that drive revenue and customer loyalty.
